Privacy Policy

Sharify Service Private Limited and its affiliates, subsidiaries & associate companies (hereinafter referred individually and/ or collectively as “Statiq”) is/are concerned about the privacy of the data and information of the users accessing, using or purchasing products or services on any of Statiq’s websites, mobile sites or mobile applications thereof accessible through various internet enabled smart devices (individually and collectively referred to as “Platform”) or otherwise doing business with Statiq.

This Privacy Policy applies to Statiq which includes all its affiliates, subsidiaries & associate companies and helps you understand how we collect, use, store, process, transfer, share, and otherwise deal with and protect all your information when you visit any of our Platform and use our products and services or even otherwise visit the Platform.

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF ELECTRONIC CONTRACT IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER (AS AMENDED FROM TIME TO TIME) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.

The term “We”/ “Us” / “Our” used in this document refers to Statiq and "You" / "Your" /"Yourself" refers to the users, who visit or access or use (collectively “usage”) the Platform. If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms of Service.

TERMS AND CONDITIONS:

Acknowledgment:

PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY HENCE BY VISITING OUR PLATFORM OR BY USING / AVAILING ANY OF OUR SERVICE OR PRODUCT, YOU HEREBY GIVE YOUR UNCONDITIONAL CONSENT OR AGREEMENT TO STATIQ AS REQUIRED UNDER APPLICABLE LAW FOR COLLECTION, USE, STORAGE, PROCESSING, SHARING AND TRANSFER AND DISCLOSURE OF YOUR INFORMATION.

YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING AND TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY LOSS OR WRONFUL GAIN TO YOU OR ANY OTHER PERSON.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS / USE OUR PLATFORM OR AVAIL ANY OF OUR SERVICE OR PRODUCT ON OUR PLATFORM.

  1. Information We Collect (Your Information):

    2. We collect Your information during Your usage of Platform or when You avail any of products or services available on or through Platform, either as a registered user or otherwise when you visit any of our other website pages or mobile applications.

    The information collected may consist of:

    1. Your Personal Information:

      Your full name , email id and phone number and other sensitive personal data or information. We collect Your Personal Information when You create an account on Our Platform and register for our services.

    2.  Your Non-Personal information:

      1. Vehicle Information: Vehicle Registration Number, Vehicle Model Number, Vehicle Year of Manufacture, Vehicle Odometer Rating, Vehicle Range left and Vehicle Location.

      2. Information from third parties: We may collect, process and store Your user ID and type of signup method used, associated with any social media account (such as your Facebook, and Google account) that You use to sign into the Platform or connect with or use with the products or services. When You sign in to Your account with Your social media account information, or otherwise connect to Your social media account with the Product or Services, You consent to Our collection, storage, and use, in accordance with this Privacy Policy, of the information that You make available to Us through the social media interface. This could include, without limitation, any information that You have made public through Your social media account, information that the social media service shares with Us, or information that is disclosed during the sign-in process. Please see Your social media provider's privacy policy and help center for more information about how they share information when You choose to connect Your account

        We may also obtain information about You from third parties such as partners, marketers, third-party websites and researchers and combine that information with information which We collect from or about You.

      3. Cookies and other Electronic Tools: We may use cookies, pixel tags, web beacons, mobile device IDs and similar files or technologies to collect and store information in respect to Your use of the Platform. You can erase or choose to disable/block these cookies through Your Device/browser settings. You can configure Your browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. If You have turned cookies off, You may be prevented from using certain features of the Platform and this may interfere with certain functionality of the Platform.

      4. We may use third-party service providers to serve ads on Statiq’s behalf across the internet and sometimes on the Platform. They may collect information about Your visits to the Platform, and Your interaction with the products and services on the Platform. It is important to note that your consent will be sought for the implementation of this service, and you will be appropriately informed about the same.

    3. Information You Give to Us

      1. Information that is necessary for the use of the Website and mobile application: We ask for and collect your personal information about you when you use the Website and mobile application. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

      2. Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using the Website and mobile application. This additional information will be processed based on your consent.

    4. Communications with Company

      We may contact You through email, mobile phone, notices posted on Our Platform and other ways including but not limited to text messages and push notifications. We may send You messages or emails about the availability of Our products and services, notifications, promotional messages, security, or other service-related issues. You may enable or disable these notifications at any time

    5. Other Information

      You may otherwise choose to provide us information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features on the Website and mobile application(if available and applicable).

    6. Information We Automatically Collect from Your Use of the Website and the mobile application.

      When you use the Website, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Website and the mobile application.

    7. Geo-location Information.

      When you use certain features of the Website and the mobile application, we may collect information about your precise or approximate locationto offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. The Website may also collect this information even when you are not using the mobile application if this connection is enabled through your settings or device permissions.

    8. Other Sources.

      To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. We may receive information about you and your activities on and off the Website and the mobile application through partnerships, or about your experiences and interactions from our partner ad networks.

  2. Purpose of Collection, Storage, Processing of Your Information:

    3. Statiq collects Your Information solely for the purpose of providing you the Products or Services that is connected with the function or activity of Statiq which includes but not limited to the following (“Purpose”):

    1. To inform You about various products and services offered on Our Platform and provide customer support to You.

    2. To address Your queries and resolve your concerns pertaining to any product or service that You were looking for.

    3. To send You surveys and marketing communications or facilitate various programmes and initiatives launched either by Us or third party which We believe may be of interest to You.

    4. To facilitate Your usage of Platform (what features You like, how You use the, etc.) and improve Our products or services, or any other content on the Platform (such as by personalizing content to your interests), process and complete your transactions, and make special offers.

    5. To review Platform performance, diagnose technical problems and do data analysis to make Your experience better.

    6. To protect the integrity of Our Platform.

    7. To inform You about change in any term and condition of this Privacy Policy or Terms of Use of any Platform of Statiq.

    8. To implement information security practices, to determine any security breaches, contaminant or computer virus, to investigate/prevent/take action against illegal activities and suspected fraud.

    9. To keep You informed about news, events and ideas regarding Your preferences and help You to improve Your knowledge and skills about the preferred content.

    10. To carry out Our obligations and enforce Our rights arising from any contracts entered into between You and Us.

    11. To allow You to participate in interactive features offered through Our Platform.

    12. To produce and share aggregate insights and statistics that do not identify You.

    13. In any other way We may describe when You provide the Information.

    14. Comply with our legal obligations

    15. Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.

    16. For any other purpose with Your consent.

  3. Sharing, Transfer or Disclosure of Your Information:

    1. Any service or product provided through Our Platform may be provided either by Statiq or its vendor, dealer, OEM, channel partners and other third parties (“Other Entities”) which are registered with Statiq to render the services or provide products through Platform or otherwise. You acknowledge and agree that Statiq may share, disclose, transfer or part with Your Information to Other Entities depending upon the type of Product or Service You are looking for or for one or more of the permissible purposes. Statiq may also share Your Personal or Non-Personal information where it is required to share the same with such Other Entities for providing you the product or service and You provide Statiq, Your consent to do the same.

    2. Statiq may share statistical data and/or other Non-personal Information or details to facilitate various program or initiatives launched by Statiq, third party service providers, partners or financial institutions, from time to time.

    3. We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Platform. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.

    4. In addition to this, Statiq reserve the right to share Your Information with any Government Agency or other authorized law enforcement agencies (LEAs) mandated under law to obtain Your Information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences etc.

    5. We may share Your Information in any other circumstances where We have Your consent.

  4. Security Measures:

    5. Statiq takes utmost care to secure Your Information from unauthorised access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law. For this purpose we adopt reasonable security practices and procedures, in line with the industry standard, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.

    While We protect Your Personal information as per industry standards, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information. Therefore You acknowledge that You shall not hold responsible Statiq in any manner whatsoever for loss of Your Information, or any other data, which You shares with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of Platform will therefore be at Your own risk.

    It is clarified that Force Majeure events includes any event which is beyond the reasonable control of Statiq which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.

  5. Other Important Information:

    6. Analyzing your Communications. We may review, scan, or analyze your communications on the Website for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.

  6. Third Party Partners & Integrations:

    1. Service Providers: Company uses a variety of third-party service providers to help us provide services related to the Website and the mobile application. These service providers may help us to perform product development, maintenance and debugging, allow the provision of our services through third party platforms and software tools, or provide customer service, advertising, or payments services or any other services. These providers have limited access to your information to perform these tasks on our behalf and are required to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.

    2. Statiq Connect. This “feature”, “service”, “product” referred to by “Statiq Connect” or “it”, is developed in-house by Statiq. It uses third party integrations and telematics to fetch, store and display data from electric vehicles of Statiq users who have consented to the same by signing up for this feature.

      All and any data, directly from the user or that is received from third-party aggregators/integrations is managed using all standardised security practices, protocols and measures.

      This feature is aimed at providing an enhanced user experience (UX) to all electric vehicle owners who use Statiq’s application and services. The data fetched includes attributes like the vehicle make and model, registration number; Last known location of the vehicle and odometer details like total kms driven, range; etc. The entirety of this data is used to provide value to the user by building personalised dashboards for vehicle management; recommending chargers; charging; battery management etc.

      It is displayed in real-time as updated and fetched, directly to the user’s dashboards. However, if anyone enrolled for this feature wants to, they can, at any point, withdraw from viewing or accessing it by disconnecting from Statiq Connect.

      Our aim is to provide the best support, experience, value and product to our users and StatiqConnect is another effort towards achieving exactly that.

  7. Your Rights

    1. You are responsible for keeping your personal information up-to-date. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.

    2. In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. We generally retain your personal information forever in order to comply with our legal obligations. If you no longer want us to use your information to provide the Website to you, you may do so by sharing a request with our Grievance redressal officer. Please note:

      1. We may retain some of your personal information as necessary for our legitimate business interests;

      2. We may retain and use your personal information to the extent necessary to comply with our legal obligations;

      3. Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible.

    3. Withdrawing Consent and Restriction of Processing. Where you have provided your consent to the processing of your personal information by Company you may withdraw your consent by sending an e-mail to [email protected] . Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

    4. We do not sell your personal information for processing by direct marketing agencies. We may however use your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest.

  8. Changes to this Privacy Policy

    9. Company reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Website and the mobile application and update the “Last Updated” date at the top of this Privacy Policy. Your continued access to or use of the Website will be subject to the revised Privacy Policy.

  9. Contact Us

    10. If you have any questions or complaints about this Privacy Policy or Company’s information handling practices, you may email our Grievance Redressal officer or contact us at:

    E-mail id: [email protected]
    Name of Grievance Redressal Officer: Robin Dahiya
    Contact Information: +918070743743

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